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Website privacy policy

This website is operated by Dr Philip Reeves, who trades as Sound Humans. We take your privacy very seriously. Therefore, we urge you to read this policy very carefully because it contains important information about on:

  • who we are,

  • how and why we collect, store, use, and share personal information,

  • your rights in relation to your personal information, and

  • How do you contact us and supervisory authorities in the event that you have a complaint?

 

Who we are

Sound Humans (‘we’ or ‘us’) collects, uses, and is responsible for certain personal information about you. When we do so, we are regulated under the General Data Protection Regulations, which apply across the European Union (including the United Kingdom), and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

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The personal information we collect and use

1. Personal information you provide to us

We collect the following personal information that you provide to us:

Name & email address

Some examples of when we collect this information include:

When using our website, the contact form

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2. Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

Shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf and
shall consent on their behalf to the transfer of their personal data abroad.

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How we use your personal information

We collect information about our users for the following purposes:

To establish what services they may require or how we may be able to assist them

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Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

We will not share your personal information with any other 3rd parties.

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Whether personal information has to be provided by you, and if so, why

The provision of the following information is required from you:

Name & email address

This is to enable us to do the following:

to assess your needs and to make contact with you

We will inform you at the time we collect information from you whether you are required to provide it.

 

How long your personal information will be kept

We will hold your personal information for the following periods:

Your name and address will be held on our web server for 12 months. Name and email addresses will be held indefinitely on our email server if we have responded to your initial web site request. If you wish for your email details to be deleted, please contact us.

These periods are no longer than necessary in each case.

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Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

consent

contract

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The consequence of our use of your personal information

The consequence to you of our use of your personal information is:

You will be contacted in the first instance by email so we can better assess your needs and how our services could be used

 

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those with a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We will also use technological and organization measures to keep your information secure. These measures may include the following examples:

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Our website is securely hosted by WIX

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What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

  • claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

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If you would like to exercise any of these rights please:

  • email, call or write to us

  • let us have enough information to identify you

  • let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

  • let us know the information to which your request relates

 

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

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How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

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Changes to the privacy policy

This privacy policy was published on 24/09/2020 and last updated on 24/09/2020.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

 

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

e-mail: phil@soundhumans.co.uk

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post: Philip Reeves, 7 Chapel Lane, Wirksworth, Derbyshire, DE4 4FF, UK

 

or

telephone: 07771712259

 

Calls will be answered at the following times:

Monday – Friday 10:00am – 5:00pm

Our data protection officer is Dr Philip ReevesReeves.

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